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Jobstacles: For Teens, Soft Skills Are Hard Skills

Three years ago, when Christian Hernandez was 16 years old, he recorded a joke voicemail greeting. It starts off with, “Hello. Hey! Uh, can’t understand you.” It’s meant to trick the caller into thinking it’s Hernandez on the phone. Eventually, callers hear, “Ha, voicemail! You know what to do stupid.” Now, at 19, Hernandez is looking for a job, and the greeting which started off as a joke for friends is now a liability.

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